Modern Slavery Statement for Cleaners NW10

At Cleaners NW10, we are committed to conducting our business with integrity, transparency, and respect for human rights. This modern slavery statement sets out the steps we take to prevent slavery, servitude, forced labour, and human trafficking within our operations and supply chains. We believe that every worker deserves dignity, fair treatment, and safe working conditions, and we maintain a zero-tolerance policy toward any form of exploitation.

Our commitment applies across all areas of our work, including recruitment, procurement, subcontracting, and day-to-day service delivery. As a trusted cleaning company in NW10, we recognise that risks can arise in labour-intensive sectors, particularly where temporary labour, subcontracted services, or overseas sourcing are involved. For that reason, we take proactive steps to identify, assess, and reduce the risk of modern slavery.

We expect the same standards from every supplier, contractor, and business partner associated with Cleaners NW10 services. Any relationship that fails to meet our ethical standards may be reviewed and, where necessary, ended. This statement reflects our responsibility to act with care and to promote lawful and fair working practices at every level of our business.

Our Policies and Controls

Our zero-tolerance policy is embedded in our internal procedures and supported by staff training and management oversight. We do not accept any practice that involves coercion, deception, debt bondage, withheld wages, or restriction of movement. All new workers are verified using appropriate right-to-work checks, and our recruitment practices are designed to avoid unreasonable fees or abusive arrangements.

We also require our managers to remain alert to warning signs, such as workers appearing fearful, unable to speak freely, lacking control over their documents, or being accompanied by third parties who may be exerting pressure. These indicators are treated seriously, and any concern is escalated immediately for review. Our approach is based on prevention, detection, and prompt action.

In addition, we maintain clear internal standards for ethical conduct, supported by policies that cover pay practices, working hours, grievance handling, and disciplinary action. By keeping these controls under regular review, Cleaners NW10 aims to ensure that our operations remain compliant with legal and moral obligations.

Supplier Audits and Due Diligence

We understand that supply chains can be complex, so we carry out supplier audits and due diligence checks to assess risk. Where appropriate, we review supplier background information, employment practices, and workforce arrangements before entering into a relationship. Higher-risk suppliers may be subject to more frequent scrutiny, including document reviews and follow-up assessments.

Our audit process is designed to identify whether suppliers follow lawful hiring procedures, pay workers properly, and avoid exploitative labour practices. If issues are identified, we may request corrective action, increased monitoring, or evidence of improvement. If a supplier refuses to cooperate or fails to address concerns, we will not continue the relationship.

We also expect our suppliers to maintain their own safeguards against modern slavery and to cascade ethical standards through their own supply chains. By working collaboratively but firmly, Cleaners NW10 strengthens accountability and reduces the chance that vulnerable workers are exposed to abuse. This approach supports responsible procurement and reinforces our ethical cleaning commitment.

Reporting Channels and Investigation

We encourage all workers, suppliers, and relevant third parties to report any concern relating to modern slavery, unsafe labour practices, or unethical conduct. Reports can be made through internal management channels, and concerns are handled sensitively, confidentially, and without retaliation. We take every allegation seriously and investigate matters promptly.

Where a concern is raised, we assess the information, preserve evidence where necessary, and take appropriate action based on the severity of the issue. This may include suspending a supplier, reporting to the relevant authorities, or supporting affected individuals. Our priority is always to protect people from harm and to ensure that any risk is addressed quickly and responsibly.

To support reporting, we promote a culture in which staff feel able to speak up without fear. Training and management oversight help ensure that concerns are recognised early. Through this process, Cleaners NW10 aims to create a safe environment where exploitation has no place.

Annual Review and Continuous Improvement

This Modern Slavery Statement for Cleaners NW10 is reviewed annually to ensure that it remains effective, relevant, and aligned with current law and best practice. The review considers supplier performance, audit outcomes, internal reports, policy updates, and any changes in risk exposure. Where improvements are needed, we update our controls and strengthen our processes.

We believe that continuous improvement is essential to maintaining a responsible business. Each review helps us refine our due diligence, reinforce our training, and improve oversight of our supply chains. By doing so, we demonstrate our long-term commitment to protecting workers and preventing exploitation.

Cleaners NW10 will continue to uphold this statement through active monitoring, ethical partnerships, and decisive action where concerns arise. Our aim is clear: to operate a business that respects human rights and maintains zero tolerance for modern slavery in every part of our work.